McDonald's reviews and complaints 1
View all 2874 complaintsMcDonald's - Service
This location is pure garbage since it's reopening every time you go there your order is incorrect you can no longer get refills it's hard enough to get your order right let alone get all the essentials to your meal like syrup ketchup Etc or even napkins for that matter I used to stop at that McDonald's every morning on my way to work when this location reopened 5 days in a row my plain coffee was incorrect how that's possible I'm not sure they have literally never gotten any of my orders correct at all mine or my daughters at this current location since reopening the manager gave me a free coffee card and signed it on the front I went in today to utilize that card instead of just hanging on to it I waited in line 15 to 20 minutes because the self-order screens were down and no one wanted to take orders from the customers the managers just stare at you and leave one lonely person up front fending for himself when I finally got to the front of the line I was told they would not accept the card that I was given for a free coffee and that hot coffee plain is not part of the McCafe selection and that I needed to go somewhere else I have been coming to this McDonald's for 20 years now you literally stand in line and watch them do nothing then correct incorrect orders over and over and over if you order a coffee it's 20 to 30 minutes if you order a meal good luck with that one day they literally had to make my coffee four times because there was no coffee in the machine they were just dumping hot water how does that even take place that many times in a row
Desired outcome: I guess we'll see what how McDonald's wants to help their customers in return I sure hope it's not another free coffee card
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