Menu
For Business Write a review File a complaint
CB Fast Food Chains In-N-Out Burger 5500 Market Pl Dr, Monterey Park, CA, 91755, US
In-N-Out Burger company logo
In-N-Out Burger
reviews & complaints
In-N-Out Burger company logo

In-N-Out Burger

5500 Market Pl Dr, Monterey Park, CA, 91755, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:30 am - -11:00 pm
Tue
10:30 am - -11:00 pm
Wed
10:30 am - -11:00 pm
Thu
10:30 am - -11:00 pm
Fri
10:30 am - -11:30 pm
Sat
10:30 am - -11:30 pm
Sun
10:30 am - -11:00 pm
ComplaintsBoard
N
6:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

In-N-Out Burger - Please refund or find some kind of compensation. Thank you

On july 17th 2023 around 11pm, I ordered a #1 animal style burger, animal style fries, and a large dr. Pepper. I took the food home (4min drive) and the food was cold like it was pre made and left there as it is a common order. I let it slide as I have never had it like that before but was really disappointed that I complained to my friends the next day. On august 17 2023 I ordered the same thing from the same in n out location and went home. Food was good this time around, but the dr. Pepper was so weird and flat, it didnt even taste like soda. This one is different as I always upgrade my drink to a large and took 1 sip and cannot even drink it. A cold burger I can let it slide one time as it is still edible but this drink has had to be the worst.

Read full review of In-N-Out Burger
Hide full review
ComplaintsBoard
A
2:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

In-N-Out Burger - food poisoning

I visited the restaurant on September 23 and I ate a cheeseburger and I got food poisoning from eating it. It was the only thing that I eat during the evening. The service that evening and the friendly manner in which your waiters patiently heard our numerous complaints. I hope in future the quality of your food can match up to the quality of your service.

Read full review of In-N-Out Burger
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.