Active Network reviews and complaints 1
View all 62 complaintsActive Network - won't provide refund for paid event
Toro Loco Challenge in Southern California was cancelled but the money collected by active.com for the event was not returned and they are saying that I should go to my credit card company to get my money back. If you have experienced the same response from active.com, please post a response here so there is common location where those of us who have lost money can see if there is any recourse
The complaint has been investigated and resolved to the customer’s satisfaction.
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Same thing in Tucson. They postponed for a year and then postponed another 2 times. Each time promising refunds but they won’t give the refund.