Vons reviews and complaints 2
View all 680 complaintsVons - Tuna fish packed in water
30 years ago I purchased a can of signature tune packed in water. My boyfriend at that time is and was allergic to Peas, lentils and hummus. I made him a sandwich with your tuna and he went into Anaphylaxis shock. lucky a nurse was close by and administered an eppy pen and he came out of his shock. I spoke to the store manager and he apologized. He said the tuna water must have been used to soak peas before they canned the tuna.
Since then when I do purchase signature tuna or any tuna for that matter I always check to make sure nothing else is thrown in there. I got comfortable after awhile not seeing anything that may harm my now husband.
Yesterday I went to my local Vons and purchased yet another can of Tuna packed in water. I did not check the ingredients since I trusted this would be ok. I made my husband a sandwich and once again he went into Anaphylasix shock. Luckily it was a light dose of "vegetable broth" that you accompanied into the tuna. The label clearly states Tuna packed in water and not VEGTABLE BROTH!.
Claimed loss: My trust in your products. Please apologize
Desired outcome: please change the wording on your products so that this doesn't happen to anybody else
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Vons - Manager at vons mission gorge # 2359
After being checked out I notice I was charged 13$ on my debit aside from my EBT purchase all I bought was dog bones for $5.. nothing hot and nothing non food. The manager came over to deal with my situation and was a complete jerk his name is Steve. He told me I DONT KNOW WHAT TO TELL YA! Who says that?
We are like uh give us are money back! He was so rude, caused a scene and the store was packed because it's right before Christmas on a Sunday at noon. Everyone was looking at us! This man is a scrouge! Complete a hole! He even yelled I WILL JUST PUT $10 back on your EBT card! I told him the purchase was not on my EBT card it was my debit! What a jerk he needs to have a district manager check his a$ or something!
Desired outcome: Manager fired since he has no customer service skills
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