Menu
For Business Write a review File a complaint
CB Snack Foods Ritz Crackers 400 S 1st St, San Jose, CA, 95113, US
Ritz Crackers company logo
Ritz Crackers
reviews & complaints
Ritz Crackers company logo

Ritz Crackers

400 S 1st St, San Jose, CA, 95113, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Category
Working hours
Mon
Closed
Tue
8:00 pm - -10:00 pm
Wed
8:00 pm - -10:00 pm
Thu
8:00 pm - -10:00 pm
Fri
8:00 pm - -10:00 pm
Sat
8:00 pm - -10:00 pm
Sun
Closed
ComplaintsBoard
M
2:33 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Ritz Crackers - Ritz Crackers purchased from Costco

In the last three purchases (2H 2023) of Ritz Crackers from Costco, multiple sleeves have not been properly sealed and the crackers in them were noticeably stale. The most recent box of 18 sleeves had four defective ones, an unacceptably poor quality level. (The unsealed sleeves are easy to detect once you notice what to look for: a puffy appearance instead of the wrinkled surface of a vacuum-sealed sleeve.) The photo below shows three of the four defective packets, with a good one at right to show the "wrinkled" texture earlier mentioned. The fourth one I threw away before I realized how many more there were.

Desired outcome: A replacement box of 18 stacks

Read full review of Ritz Crackers
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.