Ritz Crackers
Reviews and Complaints

I purchase either two boxes boxes of original or one party size every week to ten days for many years. I recently purchased the party size and found all individual packages were only sealed on ends. The sides were completely open. The box was not damaged in any way so it must be on you. I want a box or coupon for another party size. I'm sure you must be aware of problem and I am just venting about the only thing I've ever had to complain about Ritz in 70+ years.

Hey guys, I hate to do this, but I'm super bummed out right now about this. I love eating these chips with a side of Coca Cola. Today, I opened the bag and i thought something tasted different. It took me a while to realize that there was no seasoning on them! They were just bland crackers, and I was so bummed out! I am a quality control manager where I work, and the Quality check on this bag failed. 😔

I’m super let down. With groceries being more expensive than ever I rarely buy the “fun” stuff. I’m headed on a road trip and bought the sour cream and onion toasted chips… except 99% of the bag has ZERO sour cream and onion seasoning. It’s like they forgot? (See photos!) I’ve never had this issue before… ever. It’s so odd, it’s like they bagged up plain toasted chips with no seasoning. These bags are almost $5!

I have devolped a little addiction to the little ritz crackers filled with peanut butter. I eat 2 boxes a week that I eat for snacks at home and work but finding them has become a road trip to every grocrry store in Cornwall Ontario Canada. Why is it one week there on the shelf and then nothing for a couple of months? I told mu husband the next time I will buy a case because he said he will no longer waste time and gas searching for them which means I have to find some other snack... but I loce my little ritz and peanut butter. Just wondering why this happens. Hate to say goodbye to ritz. I tried the chees one... not for me. Thank you Renee Frigault 17319 Myers Rd

St. Andrews West ontario k0c2a0

I bought a box of Ritz crackers and when I opened them they had a peanut butter like substance all over them in several packages. I refused to eat them because I wasn’t sure what it actually was. I have never had a problem with them before so I’m still going to buy them and hope it doesn’t happen again.

Thank you

My address is Linda Bourque 805 Haverhill street Apt.A-5 Rowley mass 01969

Hi, On today (2/24/24) I open a pack of crackers. When I started taking them out they crumble. Not all crackers crumble just some in this pack. This was the second pack I open. I open a pack last week they were ok. I purchased the (Ritz Crackers Hint of Salt) from Walmart in Mount Olive, N. C. I don't know whether the other packs are the same. I buy these crackers every month going on four years now. I don't like waste money on bad products. Serial number on the box is [protected]. I see some other numbers [protected].

Sincerely,

Carol Barnes

We recently bought a large (6 stacks) of Ritz crackers.We ate three of the stacks, but tonight when we opened a new stack, there was a peanut butter looking substance on the outer edges of a number of the crackers. We threw those away and opened another stack. A few of those also had the peanut butter type substance on the outer edges.

Purchased at Kroger, Hardy Road, Vinton, Virginia, sometime in January or February 2024

Attached are pictures that show the best by date and the UPC code.

Let me know if additional information is needed

We use these crackers all the time. Our last experience was not ok.

Opened a new box of crackers to prepare for our Super Bowl party and was surprised to find them unusable. Crackers seemed to be undercooked and crumbled at the slightest touch. This was true of the entire 8 stacks.

Opened a stack from an earlier purchase and found them to be ok. They had a darker shade and held up well.

What's up with your product. have read many reviews with the same complaint.

Code on box is: 21MAY2024MS3105

Yes I always buy my favorite brand of these and was dissappointed this past week bought 3 bags for super bowl party. But I just couldnt resist waiting so we opened up a bag and to our amazement all chips were all cracked up into liitle pieces which is rare. So we opened second bag same thing. So my wife crushed them up and breaded some chicken tenders which were very good.

john seitz

13459 zaremba drive

brook Park ohio 44142

[protected]@yahoo.com

[protected]

Thank You

I purchased a bag of the crisp and thin salt and vinegar crackers, and when I started eating the bag I was waiting to get some good whole crackers and I never did after a while I got tired of searching so I dumped out the bag on a paper plate and sorted out the larger pieces from the crumbs in my bagI’m shocked that there were no good crackers in this whole bag. I don’t know why it ended up being this way, but I would really like a new bag and hopefully. The packages will be handled better.

I find this product to be nearly inedible and have only purchased the whole whet brand because the packaging is nearly identical to the original cracker. The words whole wheat are very subtle on the packaging and so I have purchased these multiple times to my dismay and frustration. I am so bothered by this that I am considering never buying another Ritz product.

I am complaining about the Ritz crackers
Box #20APR24AZ210-5 1618
Purchased at ShopRite/BelAir, Maryland
On January 5, 2024
These were the red box/ original crackers
Plain Ritz crackers yet there was some peanut butter or other substance with peanut butter consistency was inside the rolls of crackers. Luckily for us we are not allergic to nuts. We’ve been buying Titz crackers for 50 years and have never had any problems. I hope this was just a fluke.
Request refund/coupon for a new box

I usually do not have any complaints! But I just bought a huge box of the ritz crackers at Sam’s club in Ontario Ohio ! And I’m about halfway through the box and count on 2 hands how many are whole! The ones that look whole just fall apart when touched! So you end up with a bunch of crumbs! There only so many recipes to use the crumbs! I think it would only be right to replace them! I do buy them year around! The expiration date is feb 23 2024 ms1046

The issue is that I do love your products, and my Step Grandmother used to be a part of Nabisco.

I am actually a Chef and have been a Product Development Chef for Amazon Happybelly products.

I am intimately aware of of the rigorous planning and execution that goes into mass production of goods and foodstuffs.

My issue is that this product made me feel like you didn't really taste it after multiple batches or there is a lot of complacency in the QC process.

They taste EXACTLY like the original Ritz (I tried several students to taste test them in my culinary class)

Please try these yourself, and I am disappointed for the first time by your products...I should have just bought cheezitz...I purchased these for a recipe in the culinary lab, but they are not going to work.

I am a very serious customer of Ritz Crackers I have to tell you that we go through at least 3 boxes a month.

We are seniors and my husband loves these crackers. He takes them to work at his part time job every single months. He has done this for years I can't tell you just how long it is a very long time.

My complaint again is that every once in a while I get a box of crackers that are broken. I got that again this week. It is frustrating with the price the cracker boxes are now. This is another box that the crackers were nothing but broken crackers and crumbs.

I will not stop being a customer because there is nothing like your ritz crackers.

I have the identification from the box:

14MAR24AZ210-41922

[protected]

Thank you for a response.

Gloria Barbiero

5 Judd Drive

North Haven, CT 06473

Bought this today 01/02/24 cause they were on sale at grocery and never have tried them before.

Ritz Crisp & Thins

Cream cheese & Onion

I was in need of a light snack.

Serial # [protected]

Boy was I wrong. These things were flat out burnt. Got home and emptied the bag to my dogs and they wouldn't eat them.

Not really a complaint I guess more of an education to myself to never buy these again.

Yuck

I had went to the dollar general on December 31 and I had got the ritz cheese crackers bite sandwich. In the bottom of the bag was glue and I came close of swallowing it. I was eating the cracker and I felt something hard and I took it out my mouth and it was glue. Now I think that is dangerous for people to eat. I will never buy them again. I urge other people not to buy them.

Hello first I want to say how my family and I have been eating your delicious products for years and have been happy with all of them except this time when I opened up the bag mostly all the chips/crackers were broken into little pieces 😔

And I just wanted to let you know how unhappy it made me and my family…

Thank you for your time.. And for listening to my complaint I really appreciate you hearing me out…:)

Happy holidays