Menu
For Business Write a review File a complaint
CB Bars and Cafes Starbucks 2077 Airport Blvd, San Jose, CA, 95131, US
Starbucks company logo
Starbucks
reviews & complaints
Starbucks company logo

Starbucks

2077 Airport Blvd, San Jose, CA, 95131, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
4:30 am - 7:30 pm
Tue
4:30 am - 7:30 pm
Wed
4:30 am - 7:30 pm
Thu
4:30 am - 7:30 pm
Fri
4:30 am - 7:30 pm
Sat
4:30 am - 7:30 pm
Sun
4:30 am - 7:30 pm
ComplaintsBoard
K
3:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Starbucks - coffee, yogurt

We arrived at the Starbucks line on the Southwest concourse at 8:55AM.
There were 2 people working behind the counter a Monday morning in a busy commute airport-a cashier and a 'baristista'.
It took nearly 30 minutes to get through the line. The Peets Coffee had 4 people working and they kept their line moving. Yes we should have switched.
After getting our coffee, etc. we looked for a clean table. The tables all needed to be wiped down. We wiped one down and sat. We looked over at the counter where drinks come out and where the Milks were and it was filthy. It was obvious it had been some time since it had been cleaned. Then as an employee came around to a closet to get more cups, she dropped a part of a stack of uncovered plastic cups and the top of the cups rolled on the floor.. After they hit the ground she looked around to see if anyone had seen it happen. Then she went around to the back of the counter and proceeded to put those cups on the stack the barista was working with.
Somehow I don't think the Health Department would have approved this location if they observed what we saw.
My check number was 9946.

Read full review of Starbucks
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.