Menu
For Business Write a review File a complaint
CB Online Shopping StackSocial 21 Market St, Venice, CA, 90291, US
StackSocial company logo
StackSocial
reviews & complaints
StackSocial company logo

StackSocial

21 Market St, Venice, CA, 90291, US
Learn how the rating is calculated
7 complaints
File a complaint Write a review
Phone number
Category
ComplaintsBoard
J
10:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

StackSocial - Paid full price due to promotion code failed to work. Stacksocial won't refund back to visa

I placed order and enter promotion code listed but it didn't work and when click apply then all sudden it ordered for me automatically and pay full price! Yes it even ask me payment methods page at all! Took visa payment that was recorded on previous payment.

Item: "the complete devops certificates courses & practice test bundle" original $39 dollar after black friday week discount code is $12. They charged $39 to my visa and would not refund me. They said they can give me $39 credits back. However, store credit can not use black friday code at the same time.
So I cost me $39/each credits to pay the same course instead of $12/each!

I am here to tell you you guys are being warmed. Online discount code will not work and it will automatic take your previous visa payment information and charge to the same visa card.

Furthermore.. They won"t call you back nor they have a phone number to call. Stackcommerce support is worst.. Takes two days to reply anything
And their email called themself"support heroes"?

I sent the support ticket 1 minutes right away I saw they charged my visa. It took them days to reply me back.. Then I provided screen capture to proof and they wait 2 days to email me back. This is on going for 1 week already. Please help...

Read full review of StackSocial
View 0 more photos
Hide full review
ComplaintsBoard
D
10:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

StackSocial - Returns

started 7/ 14/2020
I am unable to print a return label to return the (Defective/ Unusable) phone UV sanitizer that I purchased. I received it early so the return label is not available and for some reason its extremely hard to reach them by email. I received the item with a packing slip from another company, vista shops. I purchased the item through the online TMZ shop. I've gone back and forth with Wade 12 times and have yet to resolve the issue. I just tried calling the number they have but that's a complete dead end. All I want to do is return my item and get a full refund. I should not have to pay the original shipping, $2.99, or the return shipping cost of $10.29. That's absolutely insane that I would have to pay a quarter of my original purchase just to return a defective item that I can't use.

Destini Bemis
[protected]

Read full review of StackSocial
View 0 more photos
Hide full review
ComplaintsBoard
D
6:35 pm EST

StackSocial - Failure to answer email request made on their site concerning refund

Ordered KeepSolid VPN Unlimited Lifetime Subscription for $39.00 on 2/17/20 by mistake. I didn't notice that until I went to install it last week. I knew I had VPN unlimited but this had the Keep Solid which threw me off. I didn't download or activate and mailed them through their site explaining that and asked for a refund because I had ordered it through them previously. It has been a week with NO RESPONSE. No customer service, just plain incompetent or fraudulent. Take your pick this site shouldn't be in business. David Guith, [protected]@msn.com, order# [protected]

Read full review of StackSocial
Hide full review
ComplaintsBoard
K
3:22 am EDT

StackSocial - they have problems with the delivery

I ordered smart watch from the company www.stacksocial.com. I got the confirmation info and the rep informed me that the delivery would take 10 days. I waited these days, but of course I haven’t received the order. The seller told me that they had some problems and asked to wait a little bit more. In total I waited about a month. I won’t advise anyone to buy from them, ‘coz you waste your time and money. I paid for the delivery, but got the order after a month only.

Read full review of StackSocial
Hide full review
ComplaintsBoard
M
2:57 am EST

StackSocial - the seller only promised and still hasn't delivered my order

I bought phone from the company www.stacksocial.com, but it was real scam. I placed the order and after my payment was sent, I haven’t received any news. Total scam. I sent them several emails and asked about the order, but these jerks only diddle-daddle and provided some fake promises. I’m sick of their promises and waiting. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

Read full review of StackSocial
Hide full review
ComplaintsBoard
A
3:17 am EST

StackSocial - they provided invalid code and it was impossible to open the app

I ordered the Language learning course from the company www.stacksocial.com. I paid $79 for this and they provided the app and code. When I tried to enter this code, it turned out that it was invalid. WTF? I sent couple of emails to the online agents and asked what to do next, but no one replied. They simply ignored all my requests. The worst company ever, so avoid these ### and post comments about your experience with them.

Read full review of StackSocial
Hide full review
ComplaintsBoard
L
6:05 am EDT

StackSocial - defective items

I ordered 3 items from the website www.stacksocial.com, but I had only negative attitude and reviews about this company. I received 2 items after a month, and all things were damaged. I tried to return them, but the seller refused, because they didn’t take orders back. It was their policy. Also the 3rd items weren’t delivered at all, but the seller tried to persuade me that I received it. Total rip off. So be careful if you use this website or leave comments if you have horrible experience with this seller.

Read full review of StackSocial and 26 comments
Hide full review
26 comments
Add a comment
B
B
Blaine Jones
US
Jul 08, 2024 1:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The number shown on your page for StackSocial customer service is not a working number.

D
D
David L Linnell
Overland Park, US
Dec 04, 2023 3:54 am EST

Been having trouble finding a link to report a claim laptop has smashed in corner would like exchange for another laptop

L
L
Lon Elkins
Caldwell, US
Nov 04, 2023 8:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have received nothing from you regarding item mentioned above. Invoice ID [protected]. Purchased on 4-14

-2023 for 49.99; 4.12tax; 1.99 handling. Please send product to lonelkins@yahoo.com. Item paid for by credit card. Thanks

J
J
Joscha
Mainz, DE
Sep 09, 2023 2:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have had several negative experiences buying from this supplier. For the sake of your mental health, you should not shop here, especially if you are an EU citizen.

J
J
jacktu
chicago, US
Nov 27, 2022 1:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The activation code for the software they supplied is not working. As the answer to my e-mail, they send an automated e-mail with unrelated info and a link to a year-old empty page

S
S
Sohal khan
CA
Jan 12, 2020 6:10 am EST

I bought Degoo Premium: Lifetime 10TB Backup Plan $89.99. I was able to redeem and it was working fine. I backed up a lot of data. After few days this plan disappeared. It's over a week, I have been trying to contact stacksocial and Degoo as well, no response from from anyone. Never buy anything from stacksocial. It is a scan.

J
J
Jacques STECKE
US
Nov 21, 2019 12:07 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi,
I tried to buy a VPN this afternoon. The login page sayd email already registered. But I forgot my password. Then while clicking on "forgot my password, I received a blank email. This happened twice so I resigned. Please fix this issue. Thank you. Best regards.
Jacques STECKE
jacques.stecke@scarlet.be

P
P
Percyfontana@AOL.com
US
Apr 22, 2019 1:23 am EDT

I Order the above item on 03/28/2019, and Received a Shipping Tracking # (9374869903503679034605) Order # [protected] with expect Delivery Date Apr. 7-10 2019
as of today i have not received this order and have no ideal when to expect it. thank you your help in Resolution this Problem. it Purchased from THE REAL shop.com

N
N
NonePlease
US
Apr 07, 2019 2:09 pm EDT

Ordered a sheet set with 4 pillowcases and only received 2 pillowcases, Filed a complaint on 2/23/2019 with PayPal. Would like to have the 2 pillowcases or reimbursement for them.

Thank you

N
N
NonePlease
US
Mar 29, 2019 3:05 pm EDT

Trying to reach you is very difficult. Would like to have this resolved

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.