Menu
Login
I purchased a “lifetime” web hosting subscription for iBrave Cloud Web Hosting through StackSocial’s platform, which advertised it as a one-time payment for lifetime access. Recently, Today, I received a notification from iBrave informing me that they would be shutting down their hosting services due to unforeseen circumstances. This effectively voids the “lifetime” subscription promised at the time of purchase.
StackSocial continues to advertise this iBrave “lifetime” subscription on their website, despite multiple customer complaints and public knowledge that the service will no longer be provided. I consider this to be a deceptive business practice, as StackSocial is knowingly promoting a service that cannot be fulfilled as advertised.
Specific Issues:
1. Misleading Advertising: StackSocial marketed this service as a "lifetime" subscription, yet it has been terminated prematurely.
2. Failure to Issue Refund: StackSocial has denied my request for a refund, despite the fact that the service they sold has been discontinued.
3. Ongoing Deceptive Practices: StackSocial continues to advertise this same “lifetime” subscription on its website, despite numerous customer complaints and the service provider’s shutdown.
Requested Resolution: I am seeking a full refund, as I did not receive the “lifetime” service that was promised.
They suggested to buy again for another service provider that is not fair.
I no longer trust StackSocial’s lifetime subscription offers, especially since they continue to display the iBrave “lifetime” hosting plan on their website despite the service’s termination. StackSocial, as a U.S.-based online marketplace, falls under the jurisdiction of the Federal Trade Commission (FTC), which enforces consumer protection laws to prevent unfair or deceptive practices in commerce. This includes monitoring online marketplaces to ensure they adhere to fair trade practices and protect consumer rights. Given these circumstances, I am requesting a refund for this misleading transaction.
Confidential Information Hidden: This section contains confidential information visible to verified StackSocial representatives only. If you are affiliated with StackSocial, please claim your business to access these details.
