Home Depot reviews and complaints 1
View all 2388 complaintsHome Depot - Curbside pickup
June 23, 2020
Bloomfield Connecticut Home Depot
At 6:00 AM EST I ordered a small order a combination of 4 bags total, of garden soil, manure and grass seed online to pick up curbside.. I called at 10:00 Am 4 hours have past to inquire about my order. They had not started processing it yet. I complained that it has been 4 hours and I could have picked it up myself off the shelves in about 10 minutes. The customer service rep repeated I will get an email when it's ready.
She also said she did not know what I wanted to do?
Very hard to understand what she was saying because of others talking in the background. It is now 10:30 EST and still no email saying it's ready to pick up. It would have been nice if she just said I will see it is started now Instead of saying I don't know what you want to do?
I did the pickup myself.
Latest Home Depot Reviews
14 foot steel driveway gate Very disappointed Hot water tank Order #H8964-220828 Home Depot is hiring illegalsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!