National Automotive Parts Association / NAPA Auto Parts reviews and complaints 1
View all 42 complaintsNational Automotive Parts Association / NAPA Auto Parts - IAC
I brought an IAC that I had bought a year ago in the box with receipt. I had bought another one a year and another one two years. I just wanted to exchange one or both if they could. The manager said no because the parts were noted made in Mexico. I have no control where Napa buys their parts a year or two ago, all I can say is I bought them at that store. Both boxes have the same number of part# and in good condition. So you have to open the box and check from what country is made? Napa is making peoples lives harder to live on this planet. Please verify these parts came from Mexico for me and update your store owners, because this is not fair for customers. I work hard to earn $170.00. To just give it away to Napa. With its unfair decisions. Did you also know you have an f rating with business bureau?
Desired outcome: return my money, i returned both iac in their boxes and reciepts, under the 36
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