Home Depot reviews and complaints 1
View all 2388 complaintsHome Depot - substandard cabinets
I am writing this post in attempts of resolving an ongoing and seemingly endless issue and hopefully spare others from having a similar experience. Advice ---- go elsewhere to purchase. I have been trying to resolve issues with my Kraftmaid cabinet purchase since mid 2006. After having dealt with at least 10 various people representing Home Depot and still no resolution as of 3/17/08. Their best and only offer is to date $2500... a laughing offer considering the timespan and efforts I have made.
I am now at the point where I am asking for credit. I no longer have any patience left to resolve the issues and have no faith that Kraftmaid nor Home Depot can resolve the issue to my satisfaction. I am convinced that the quality of the Kraftmaid cabinets is substandard and strongly urge Home Depot to reconsider carrying these poorly manufactured cabinets. I am asking for at least 50% credit($5, 558, 72) of my initial order($11, 117, 43).
I feel that is amount is fair and reasonable as I have lived without a completed kitchen for almost 2 years, dealt with numerous personnel, labor to swap many many doors, costs and labor to dispose of enormous amounts of packing for replacement doors, accruing interest, etc. I have attached numerous pictures I have taken and written a summary of events in hopes that this letter will help future Home Depot customers. I hope that this letter will find its way to those who can make a difference, resolve this matter amicably, and not continue to fall upon dear ears.
Feeling frustrated and left with no other option, at this time I have filed complaints with the BBB (complaint#6204007) and the CT State Attorney General
I feel that is amount is fair and reasonable as I have lived without a completed kitchen for almost 2 years, dealt with numerous personnel, labor to swap many many doors, costs and labor to dispose of enormous amounts of packing for replacement doors, accruing interest, etc. I have and can forward (to those interested)attached numerous pictures I have taken and written a summary of events.
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Home Depot Reviews
14 foot steel driveway gate Very disappointed Hot water tank Order #H8964-220828 Home Depot is hiring illegalsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
This person is crazy. Blames others for not knowing what he/she was buying to begin with. Get a life