CVS reviews and complaints 1
View all 3333 complaintsCVS - Problems with your coupons
I went to CVS Windsor Locks today April 19, 2021 register 2 with Synthia and another unpleasant experience. My extra care card ends in 4643. I purchased hair spray big sexy hair 10 oz pump which was over $19.00 I loaded a coupon for $3.00 off coupon # 7155 3338 9700 3003. Synthia said she could not honor it because it was for just hair spray and shampoo. Not true. I have the paper coupon which expires today. Than I wanted to use my 40 per cent off coupon and Synthia said she could not honor that because I got $3.00 off the hair product. Not true. She told me I could use one of the other. Every time I go to CVS in Windsor Locks, on Main Street someone gives me a hard time with the coupons you send to me. I am a good customer and I am tired of arguing with your help. I believe Synthia finally got this right.
Desired outcome: Please train the customer service Synthia how to use the coupons and stop giving the customer a hard time.
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