Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Auto Parts and Repair Stores National Tire & Battery [NTB] 2414 Pulaski Highway, Newark, DE, 19702, US
National Tire & Battery [NTB] company logo
National Tire & Battery [NTB]
reviews & complaints
National Tire & Battery [NTB] company logo

National Tire & Battery [NTB]

2414 Pulaski Highway, Newark, DE, 19702, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.ntb.com
Phone number
+1 (302) 834-7812
Category
Auto Parts and Repair Stores
Working hours
Mon
7:00 am - 5:00 pm
Tue
7:00 am - 5:00 pm
Wed
7:00 am - 5:00 pm
Thu
7:00 am - 5:00 pm
Fri
7:00 am - 5:00 pm
Sat
7:30 am - 5:00 pm
Sun
9:00 am - 5:00 pm

National Tire & Battery [NTB] reviews and complaints 1

View all 527 complaints
ComplaintsBoard
C
9:25 am EDT

National Tire & Battery [NTB] - tires

I have "several" issues with this store and company. I purchased new tires last year along with the warranty. I have had nothing but issues with the tires and the service of the store.
I am currently sitting in the store for the 3rd time addressing the same issue! The front driver tire is defective and instead of replacing it the store keeps patching it up! What's the purpose of a warranty if you dont honor it and "replace" the defective tire? I travel for work and I can't afford nor do I have the time to continuously put air in a defective tire but most importantly it's not SAFE!
Second issue is I made an appointment online just to find out that the online system is not working! So again, I am sitting in the store waiting to "see" if they can get to my truck. I was told that the online service doesn't work and the store is booked until Sunday. Totally UNACCEPTABLE! I leave to go out of town tomorrow and the last thing I need is to come home to a flat tire after vacation. I am sure the store will "patch" the tire up again instead of replacing it.
This has been the worse customer service experience ever. I have also filed a complaint with the Better Business Bureau and corporate.

Thoroughly Disappointed,

Chanel

Read full review of National Tire & Battery [NTB]
Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.