National Tire & Battery [NTB] reviews and complaints 1
View all 527 complaintsNational Tire & Battery [NTB] - Tire rotation turns into nightmare!
I’vew been going to NTB for years now. The one in Gastonia, NC wasn’t available, so I went to Charlotte (Davis Lake), NC. I went for a tire rotation and now my car iis trash! Upon taking a nut off the front drivers side, it stripped the threads and caused NTB for have to install another wheel hub. To say the least, they blamed it on my previous mechanic, but how? I have extensive damage to my rim and tire. I pick it up last night, after they fixed it, and the brakes went out, not even 10 mins from their shop. I am highly pissed, that they didn’t care about my life. I could have died from this. How can mechanics be so mad, that they want to KILL yiu. I do n not understand this. I want to sue the whole company. This is negligence at its finest. I said the whole time they had my car, they where going to do something to it, since the work was free.. Guess what, they did. How sick! They tried to get me to leave their shop the moment the mechanic messed up my car. They tried several times to get me to leave with 3 lug nuts and extensive damage to my car. They don’t care. I had to make them fix it by threatening them. These are ok men. They have no respect for women and their cars. I will be taking action.
Desired outcome: Sue for negligence
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