Menu
For Business Write a review File a complaint
CB Furniture Stores Rent-A-Center 801 Dixon Blvd Ste 1145a, Cocoa, FL, 32922, US
Rent-A-Center company logo
Rent-A-Center
reviews & complaints
Rent-A-Center company logo

Rent-A-Center

801 Dixon Blvd Ste 1145a, Cocoa, FL, 32922, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 7:00 pm
Tue
10:00 am - 7:00 pm
Wed
10:00 am - 7:00 pm
Thu
10:00 am - 7:00 pm
Fri
10:00 am - 7:00 pm
Sat
9:00 am - 6:00 pm
Sun
Closed
ComplaintsBoard
J
6:46 am EDT

Rent-A-Center - ashley baystorm bedroom set with/king mattress

My husband and I bought a bedroom set in or about 2/2019. We went to Texas from The end of March till July 11, 2019. We have been back sleeping in the bed since then. Since 9/19 my husband and I both experienced back pain. As I changed the linens on the bed I noticed a dip in the bed. I put a string on the bed and it was way off. On 10/19 we went to rent a center and asked them how to use our warranty, the salesman, who set the mattress up told us when he installed it he forgot to put the middle slate on the bed. He said he would switch it out for a better mattress and it would cost 200 more and he would provide a different frame. He called around and found one King mattress down south and we told him we work and the bed is very uncomfortable. My husband called again on Wednesday to find out we're the mattress is and complain we should not have to pay the 200 as we would never be complaining had the bed been put together correctly. So in the meantime as we wait we are extremely uncomfortable. Have doctors bills from the last two weeks and missed work for a day. We still have not been given a time or date of delivery. There are a few other issues we've had with them and I complaining as I will never purchase anything from rentacenter again. Nor would I recommend to my friends and family.

Read full review of Rent-A-Center
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.