Tires Plus Total Car Care reviews and complaints 1
View all 155 complaintsTires Plus Total Car Care - misleading and not honoring warranty
Totally a scam business my daughter purchased 4 tires for a corolla so they sold her a lifetime warranty for $175 extra never used it I did my service at Toyota dealer near by and they told me I had a nail in one of the tires but I told them not to fix it for $28 because I had a warranty at Tire Plus. I called Tire Plus gave my phone number and yes no problem I will take care of it, I took the car, they checked the car and said that everything was fine, and before I signed all the paperwork I told the service guy please don't call me later to tell me that I need a new tire or pay for anything because I rather just fix it at Toyota for $28 he answered no worries the warranty will covered. Then, two hrs later, he called me that the repair pro rated and the discount is $97. WOW! what a shock in two occasions I mentioned and warned him that I wasn't paying for anything I just wanted the tire rotation and balancing lifetime warranty and to do the patch in the tire.
This company and is not the first time they scam vulnerable women and elderly people total mischaracterize the issues and fear tactics to up sale products. (I gave them a scalding in front of there customers) total waste of time, pick it up took it to Toyota dealership down the road and they fix it in 30 min no questions ask $28.
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