Invicta reviews and complaints 2
View all 47 complaintsInvicta - dont buy invicta
Don’t but invicta watches – they are scams
I bought j1709202 men’s watch and it broke within a week. It just would stop and the hour hand did not match up with the hours. It had a diamond bezel. I do believe invcita must have stock of the smallest diamonds in the world. You can hardly see them with the naked eye.
The quality of invicta watches are poor by my experience I wouldn’t buy this watch and I am definitely considering not buying another invicta watch.
I bought invicta watches because I liked their styles and they bragged about the quality!
If you have to send it to invicta they make you pay for the shipping to them then they will charge you and outrageous 28 dollars to send it back to you. It will take 8 weeks minimum for them to get it back to you. My second watch took 6 months to get back and was sent back to me still broken. It would be cheaper just to bring it to a local watch repair shop and you’ll get back in a day or two.
They do not status or correspond with you at all! You have to pull teeth just to find the status of your repair and they always have no idea. If I did not constantly call about my second watch I do not believe they would just have forgotten about it.
With the amount of invicta watches I purchased there batting average is 40% defective
1. My first invicta watch had to be sent to inicvta in for repair within 6 mos because the internal bezel fell off..
2. My second invicta watch had to return within 6 months because the push pin fell out.
3. My reserve edition the pin for the strap broke within 5 days and the second hand fell off within 8 mos
4. My last purchase j1709202 broke within a week. I just would stop running and the hour hand did not match up with the hours it kept on slipping.
I make sure when I buy an invicta watch to wear it every day for months because they usually break within a couple months and they only have 1 year warranty.
Invicta has real problems with quality and warranty processing – not worth the trouble!
Invicta is JUNK; I do not even bother to send mine back for repair anymore for just the same reason as above. Water proof, Ha! Diver watches, Ha! Now my third Invcita watch has fogged up, another's second hand fell off again! JUNK! JUNK! JUNK! Cannot understand why they still are in business. Plus my reserve watch spring pin has broken for the 2nd time. JUNK!
I looked up their rating on the BBB website, no wonder they are rated “D” a good reflection of the quality and service they provide.
I agree completely. They still make JUNK another one of my returned repairs came back and now my crystal fogs up every time I wear it.
I am just using a low end watch to compare to the JUNK Invicta cells as a well built Swiss Watches and raves about their quality.
I guess by the time and money I spend to send it back I will be out of a watch for 16 weeks and had spent 86.00 in shipping. I could have bought 2 decent Timex watches that last forever.
It is just not worth the time or effort to deal with Invicta and their watches. You would think the president would catch on to all the complaints and stop selling in the USA.
Invicta - lost screw from bracelet, non functioning chrono
Brand new Invicta Subaqua Noma III 4568 model with swiss Quartz movement after 1 month lost the screw from bracelet, the third hand on the chrono, (hour/minute by 9) used maybe 2 times is not able to zero it self out no mather what, following the manual 'how to' correct it is not working at all.
Day is not possible to adjust the correct way with turning of the crown, just by going around day by day manualy, web site offers no help and the whole customer service stings to heaven. Their presentation of quality and service is huge, but not true. Other than that, I love the watch, unfortunately.
Steve, CA, USA
[protected]@gmail.com
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a good attitude about my Invicta (Subaqua Noma III Model #4572)
but the first day I used the watch I lost the screw out of the bracelet.
so I need a new one.
I can't seem to find anywhere online to order the part and the Jewelers in this area don't have the replacement screw.
I'm guessing that I should put something on the screw to keep them from falling out.
I am looking forward to wearing my watch if I get it fixed.
yours truly: johnc@whitebridge.com
This is EXTREMELY true for Invicta products.
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I had considered my self as a New Watch Collector. I had planned on having a large connection of Invicta Watches to be saved for many years, most have never been worn and had been placed in the 8 Slot cases. I have 5 cases and over 40 watches. As I would often clean and attempt to maintain a like new condition I have noticed that all or most of the rubber/Silicone Bands are starting to crumble just by touch. Since Most of the styles have been discontinued I have no way to replace the bands and now I have a connection of broken time pieces. So Buyers Beware.
I have bought about 20 Invicta watches from Evine in the last 6 months. Two of them have had the same problem that after about 2 times of changing the settings the stem would not work one was the Akula and the other was a Venom. I keep the watches in a watch case and they show no wear what so ever because they are brand new. I called customer service and waited over 4.5 hours and finally had to hang up so I could go to bed. To me this is totally unacceptable If this was my company I would be very upset and would do my best to correct this. I also called Evine and because it was over 30 days they where of no help. I have bought Invictas on cruises and have had no problem with them yet. Have sent the 2 watches with the bad stems with $28 a piece to be repaired. I guess I will hope for the best but after reading all these reviews I will not be buying anymore, and the ones I have coming I will use them a little everyday to see if they tear up and if they do they will be sent back to Evine before the 30 days is up.
I own over 15 invicta watches finally one of them broke I prefer a new crown and stem as they told me it would take up to 3 months to receive fine no problem it is now going on 4 months I still haven't recieved my part & when I call customer service I have to hold for about 15 minutes and every time they answer my call or put me on hold their phone hangs up! I am beyond aggravated with this companies customer service line! I will never buy another invicta which I absolutely loved it's a shame! Now someone answered and told me I have to wait another 30-60 days because the piece is still on back order. This is ridiculous & a shame!
I bought my first invicta about a year ago it was on sale less then 125.00 I pulled the stem two hard and broke it ..I pushed it back in and every thing works except the small hands I still use the watch every day keeps perfect time ...if I can get 2 years out of this watch ill be happy then ill put it on ebay and get good money for a used watch PS I now own 10 invicta reserves and love them .one problem the bands are made for girly men like the ones on tv
My experiance with invicta waches is the same horror story, lies upon lies 6 months to repair three weeks later had same problem i give up what a pice of crap. !
Please never buy the invicta watch i brought two of them same thing the quality sucks the same thing on both watches broke twice.
send them in its been five months what a joke. Trust me they look good but the customer service sucks and five months later i still don't have my watches back.
Purchased an Invicta for my husband ...he loved the style until it stopped working after wearing it 6 times. Contacted Invictia and they told me I would need send it back a check in the amount of to $28.00. I did but that was FOUR MONTHS AGO! They told me I should receive it "the third week in November", which has come and gone. I honestly don't think I'll ever see the watch again as their repair center is "over seas" somewhere. I honestly don't know how they stay in business.
BUYER BEWARE & NEVER AGAIN WILL I BUY AN INVECTA!
envicta, is a piece of crap company. they have the worst costumer service that i have ever seen. you can never get of hold of them and when you do they have you on hold for an average of 15 minutes. i purchase a watch last year, a month later it stopped working. i called customer service and they told me to send it back, i would have to pay for shipping. Why? i do not understand it was under warranty. i also bought the extended 3 year warranty, waste of money. they should pay for the shipping, because of an inferior product. two months ago the band broke, i called again and they told me that the band would cost 60$. the watch cost $80. Ridiculous! so i just glued it with super glue. i would never buy a envicta watch ever again and i do tell everyone i know the same thing. its just like throwing money out the window. i would not be surprised if this company does not go under, take care of your customers.
i called invicta and someone answered right away and they couldn't have been more courteous its true its 28 bucks to send in for repairs but its in switzerland. i looked up the company at the better business bureau and there not rated a D theres no such rating. they had complaints filed but very few not like some other companies i have seen. you get what you pay for you pay 75 dollars for a watch that's what you get. i have owned many invicta watches with no problems. most of these comments on here are undeserved or i'm the luckiest invicta watch owner ever.
You Guys are Idiots, and don't know anything about quality! Invicta watches are Awesome. I own about a dozen, and they have lasted for years!