Menu
For Business Write a review File a complaint
CB Dental Services Coast Dental Services 229 Crockett Blvd, Merritt Island, FL, 32953, US
Coast Dental Services company logo
Coast Dental Services
reviews & complaints
Coast Dental Services company logo

Coast Dental Services

229 Crockett Blvd, Merritt Island, FL, 32953, US
Learn how the rating is calculated
3 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:30 am - 5:00 pm
Tue
8:30 am - 5:00 pm
Wed
8:30 am - 5:00 pm
Thu
8:30 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
J
4:23 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Coast Dental Services - 2 gold crowns snatched from my mouth

I went in to be fitted for a partial. When the tooth cast was pulled it 2 of my gold crowns were removed with the mold. I was told by Dr. Jose Eduardo that he would put them back in but he would have to x-ray the teeth to make sure there was no damage. He took the x-ray and the teeth were fine but then he back pedaled and said he wasn't going to put them back in. Then he goes further to say that I hit him and called the police on me. A class act. Needless to say I had them replaced at my own expense. Coast dental also charged my insurance for take home meds that were never issued. I called the corporate office in Tampa to file a grievance but was told I couldn't speak to anyone at that time but they would call me back. I never heard from anyone. Highly unprofessional from the dentist and corporate. I will never go there again or recommend anyone to go there.

Desired outcome: Accountability for their actions, a formal apology and termination or some type of sensitivity training for Dr. Eduardo.

Confidential Information Hidden: This section contains confidential information visible to verified Coast Dental Services representatives only. If you are affiliated with Coast Dental Services, please claim your business to access these details.

Read full review of Coast Dental Services
View 0 more photos
Hide full review
ComplaintsBoard
T
7:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coast Dental Services - Incorrect charges

My daughter and I went there and I had xray and screening but they did not ask me if I wanted to do screening. They did those and charged me $112 and they sent me another bill that I have to pay for more $40 so the total I have to pay is $152 for only xray and screening.

About my daughter. She had xray and regular cleaning and I already paid $87. They said they used something(chemical) that the insurance do not pay so I had to pay. Then they sent me another billing that I have to pay more $256.57 for nothing. They said that money was for the exams but my daughter did not have anything else but xray and cleaning. As far as i know my daughter is 15 so she has everything for free e.g Routine exam, cleaning, xray, sealants and fluoride treatment. But she only had xray and cleaning. I reported this issue to the insurance and they said they didn’t have any billing that I had.

Desired outcome: clear charges and refund

Read full review of Coast Dental Services
Hide full review
ComplaintsBoard
M
3:00 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Coast Dental Services has left an official reply on this complaint.

Coast Dental Services - billing practices

Patient since 2003, went for yearly check-up&6 mos.cleaning.They added cancer screening, deeper cleaning, fluoride treatment.Bottom line the charge was $448.98 .I am 71 yr.old retired woman living on social security/no insurance.I asked if they could work with me hoping for some consideration;but they said no, they have you sign billing so that's that.They will give me my records if I write for them for a date to pick-up.So, as I've found your website &so many other unsatisfied ripped off consumers, I'd like to add my name to the list of unsatisfied customers.Obviusly they didn't value a long term customer. Wish I'd have seen the website sooner. Thanks for the platform to vent&warn others.Ms.Pat in Cocoa, Florida

Read full review of Coast Dental Services and 1 comment
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
M
M
Marysilver
Cocoa Beach, US
Oct 03, 2011 3:48 pm EDT

Was told that I had a cavity and that it needed to be filled immediately. I did not have time that day. In the mean time I went for a visit to NJ and went to my former dentist who told me there was NO cavity there at all. I will not be going back to Coast Dental.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.