eDreams reviews and complaints 1
View all 1838 complaintseDreams - flight booking refunds
Booked 4 flights for travel Germany to Australia, had to cancel them due to passengers being involved in a car accident.
Calling to get cancellations done and refunds sorted a nightmare, long hold periods, one refund issued October, two others underway in November and the fourth is not apparently insured anymore as a change was made to one of the flights supposedly voiding the insurance.
The two being waited on, the refunds are supposed to go onto the credit card used to pay for them but now an email come sin to say I need to provide bank details etc to facilitate it, that email cant be replied to as it is a no reply email address.
Calling for a simple request like is it cancelled, when will the refund happen, no one can answer the question, customer service is a disgrace
Latest eDreams Reviews
Prime membership Prime membership charge Hotel reservation through edreams E Nightmares PrimeGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!