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CB Cleaning Services / Laundry Stanley Steemer International 3217 Florida 390, Panama City, FL, 32405, US
Stanley Steemer International company logo
Stanley Steemer International
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Stanley Steemer International company logo

Stanley Steemer International

3217 Florida 390, Panama City, FL, 32405, US
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1 complaint
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Working hours
Mon
7:00 am - 6:00 pm
Tue
7:00 am - 6:00 pm
Wed
7:00 am - 6:00 pm
Thu
7:00 am - 6:00 pm
Fri
7:00 am - 6:00 pm
Sat
7:00 am - 3:00 pm
Sun
Closed
ComplaintsBoard
B
6:33 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Stanley Steemer International - only hire if your carpets are not dirty

I had one room with soiled tracks (dirty carpeting where people walk), but had them clean the other carpeted rooms in the house too. As they finished rooms I checked them and there was virtually no difference in the tracks. I told them they were going to have to do better. Both workmen stated, "We cannot get out tracks." I think a business who holds itself out as "Carpet Cleaners" should be able to get carpets looking clean - not perfect, but at least cleaner. If I had known the severe limitations of their services there is no way I would have hired them. Despite my dissatisfaction, there was no discount offered and they did not even try again to get the carpet clean.

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Update by BL71
Oct 26, 2022 5:09 pm EDT

This was in NO WAY resolved.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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