Coast Dental Services reviews and complaints 3
View all 185 complaintsCoast Dental Services - Over charging, inproper coding to charge myself and my insurance company more money!
Visited coastal dental office at 4161 Tamiami trail suite 604 in Port Charlotte Florida for some tooth pain I was experiencing, after a panoramic x-ray, another x-ray of the 2 side by side teeth it was determined that the best thing to do was extract both teeth as one had an abscess. I was extremely pleased that the Dr did get me numb. The teeth were removed without incident, a simple extraction.
Now it's time to check out, I remember something about a charge for the x-ray, my cost is $308.00, they said that my insurance didn't cover it, (what ever) so I paid for the charges.
The next day I called the insurance company and they told me that I was 100% covered. The x-rays were covered, even the panoramic x-ray. They went on and told me that coastal dental had sent a bill in excess of 3,200 dollars.
A little bit over board don't you think? It's insane!
Claimed loss: I want the paperwork properly coded and resubmitted to humana insurance. I want my out of pocket money returned, promptly, as everything that was done was 100% covered.
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Coast Dental Services - Overall service - ortho and dental
I've been using this office for over two years because I needed a new dentist. While I was there I was told about their orthodontics and thought a consult would be good. I went for the consult, told them I wanted Invisalign, not only did I not get it, I wasn't given the option, so I settled on clear brackets. I'm paying out of pocket for everything and was told my treatment should have been 19-24 months. Since then, the office I go to in Port Charlotte has had 3 different orthodontists in this time. All of which did not communicate with each other as I wasn't using my elastics as they wrote in their records, my appointments keep getting canceled and rescheduled, one happened an HOUR before the appointment, never have any basic grey colors for my teeth. I'm still wearing braces after 24 months. With Covid we had to pay an extra $10 fee for their PPE... over all experience is awful. I haven't switched because I'd have to pay more out of pocket when it should have been done right the first time. I waited over an hour for my previous appointment which made me late for work.
As for dental, they breath down your neck and watch you write a review on google about their services.
If I could give this office a negative rating, I would. Cannot wait to be done with this bs and sad excuse for a practice.
Desired outcome: An apology, permanent retainers and a whiting at no cost for their incompetence
Coast Dental Services - malpractice, felony intent to cause injury, rude manager
On October 4 2014 I went into office for check up. Did xrays and consultation, Dr Serge Prescott evaluated me and recommended surgical extraction in same office with Dr Nicholas Zanakos. On October 13 I went into same office for surgical extraction. I signed in and took a seat. Then I approached desk for a question . I asked receptionist a question and while she was politely answering it, Gypsy morrison (manager) rudely told me to sit down and wait. I told her I was not talking to her and it was rude. she started to scream at me : You dont know who I'am, , I'am a manager here. Get out, dont come back. I have had infected tooth and waiting long enough for this appointment and asked her to let me stay. she allowed me to stay. when i was in dental seat with DR Nicholas Zanakos she asked him for a minute I have heard them laughing in back, . I did not even think for a minute that they could conspire together to hurt patient . As latter Xrays revealed Dr Nichilas Zanakos just cut top of infected tooth off and let most of the bone inside gums.with infection and inflammation inside, Now thee is cyct forming and it must be removed ASAP. I contacted Gypsy Morrison and informed her of the problem and she was very rude again very defensive and told me it is common practice .I have email confirmation of this. This is uncalled for. They both should be not only fired and I also plan to file complaint with attorney general . because if Dr Nicholas Zanakos that ignorant and can not medically substantiate this practice then he should lose his license and if he has done it on purpose he shall be in jail. Altogether with the manager. These types of people should not be anywhere near medical profession. and personal emotions shall always be outside of business. I expect coastal Dental to offer me solution ASAP . I have a right to seek out justice and I will if no solution is offered.
Latest Coast Dental Services Reviews
Over charging, inproper coding to charge myself and my insurance company more money! Overcharging for services, made to pay upfront, refusal to submit charges to secondary insurance even though an in network provider Extremely Disappointing Experience Lazy office time to go home! Administrative staff and customer careGiving a Voice to Consumers
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