Coast Dental Services

On 10-27-2023 l went to a coastal dental for a deep cleaning the the dentist recomended me a periodontal medicament to treat my gums

I wasn't sure to buy the product but the dentist

Told me it was good for for my gum problem, so l decided to buy it, l asked how long to wait to get it she told me 1 month and 1/2, when l got home l changed my mind so monday 10-30-2023 l called in the morning to cancel the order becouse saturday and sunday they are closed one of call center agent sent them a message requesting to cancel my oder. nobody call me to talk about the problem, l called again in the afternoon the call center agent sent anoher message no one called me, tuesday 10-31-2023 l went to the office to talk to them l asked the secretary why they didn't call me she told me she didn't go to work that monday and that my order was canelled and that l have to pay the lab becouse they already had sent the order to the lab. I told her she was supouse to to talk to me before to do anything, l adked her that l want to talk to the maniger she said the maniger wasn't there l asked for the phone number she said they are not allowed to give the maniger number, l went today 11-13-2023 to the office to talk to the maniger, again she wasn't there and l wad told that the profucto was there already and tha the maniger said that the order can't be canceled that she was going to call me, the secretary name is Ana Lopez.

I never singned any cancelation form.

Thank you. (Fior suarez)