Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Fast Food Chains Chick-fil-A 196 Alps Rd, Athens, GA, 30606, US
Chick-fil-A company logo
Chick-fil-A
reviews & complaints
Chick-fil-A company logo

Chick-fil-A

196 Alps Rd, Athens, GA, 30606, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.chick-fil-a.com
Phone number
+1 (706) 613-7115
Category
Fast Food Chains
Working hours
Mon
6:00 am - 10:00 pm
Tue
6:00 am - 10:00 pm
Wed
6:00 am - 10:00 pm
Thu
6:00 am - 10:00 pm
Fri
6:00 am - 10:00 pm
Sat
6:00 am - 10:00 pm
Sun
Closed

Chick-fil-A reviews and complaints 1

View all 142 complaints
ComplaintsBoard
L
7:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chick-fil-A - The customer service at Chic Fil A in Athens and Loganville

Both locations are lacking in customer service as we have come to love and appreciate by your organization. Tried to purchase ice cream today was told all we could get was a cone or kids cup. We aren’t kids so when the cone came out it barely covered the top. And she just laughed about it. All our friends are complaining about how much change is happening and Chick Fil A is just becoming another fast food chain. We frequent your locations frequently but is fast loosing the appeal.

Pat Carter

[protected]@yahoo.com

Desired outcome: We would love to see your customer service back and also we would like to buy a cup of ice cream that’s not for a infant

Read full review of Chick-fil-A
Hide full review
Helpful? 0 0
Share
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.