Variety Wholesalers reviews and complaints 1
View all 59 complaintsVariety Wholesalers - they need to get new employees or close the store down!
I am a frequent shopper in this store and I HATE going into this store because of the appearance of the store and the attitudes and the conversations of the employees, also even with two cashiers you have to wait 10 minutes in line the for line to even move. Either get new employees or close the store down!
The complaint has been investigated and resolved to the customer’s satisfaction.
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Hair rollers were awful. They would not snap close after putting in your hair they would break apart and not stay together. I bought two packs and all of them would not stay together.
The rollers clasp would not stay together after you put the roller in your hair. It would break apart.
My complaint is about the lack of comfort, due to no air conditioning in this store. I was in there today, September 5, 2023 and they had fans everywhere. Cooler than last month when I went shopping. I was almost sick from the heat. Please correct this for your customers and your employees
The new store music is trash rap. I shouldnt have to explain to my young children what "double D breasts" are or "how to make a booty clap" this music may fly in your garbage louisville stores but not etown. I will shop somewhere else untill this music is changed.
This rap garbage has been playing since after xmas other customers even complain...
I was just going over the charges on my husbands debit card. There was a charge for $78.26! I have never heard of nor have I approved any charges to our card, I am highly upset and this must be resolve ASAP!
I love this store. Although today when I went in there I was harassed and followed by several employees. I am not a thief nor have I ever been one. I most certainly did not fit the description of one. It was very insulting to me and I could not enjoy my shopping experience. I did not see this happening to anyone else either. Not to be mean or rude but I am wondering if this was an issue of racism. I had never been to this location until today and I WILL NOT BE GOING BACK.
I think Maxway should hire someone to clean those nasty floor, and when you open up the stores trash on floor the night before. Birmingham.Al. in 5 point west, 78 highway. and Ensley stores.
There should be a law against posting fraudulent sale signs...the staff is always indifferent and not helpful at all
Was trying to find the email addresses for management of Maxway located at 48th and Main in Jacksonville, Florida to complain about the super colorist/racist cashier, Marie Roberts, whose pride is to wake up, come to the work to "Put ###s in their Place" mentaility as we are harressed paying her salary. Although she is a cashier, she has appointed herself as Security Guard by following Black people around the store, she is the only cashier that demands when you enter, "You got to leave your bag, " her policy, not the store, nowhere is it posted, and her constant conversation about how much people steal while you are checking out as if customers want to hear this crap! Numerous customers complain about her but the straw that broke the camera's back, while checking out having recently been in a car accident and can't lift heavy items, I saw a cart without the long pole and asked, "Can I take this cart out..." and before I could complete saying..."I promise I will return it.." Marie interrupts, "Well, make sure you bring it back because people steal and on and on and on..." While returning it, the customer who was behind me laughed and asked, "What did she think, you were going to put the cart in your car?" I said, "Yes, I am going to check her on that." But Marie and I have had numerous rounds in that store but on that day I was banned by the manager and told never to come back again and my only regret is I didn't stop shopping at this racist/colorist establishment (another time I confronted another cashier how she disrespectfully spoke to an older woman). I accidently discovered this site as I did this statement on Wikipedia about the parent company of Maxway, Roses and other stores, Variety Wholesalers, "Two of Variety Wholesalers 386 stores were targeted by thirty protesters during the 2013 holiday season who claimed that his support of conservative candidates causes hurt the stores customers." Enough said, it start from the top, Marie is in line and I'm in line too, avoiding all these stores to stop buying racism.
Maxway is a part of Variety Wholesalers along with Rose's and a few other names. It is what I would call an extremely top heavy company. Very little investment is actually put into their locations as all of it goes to the top of the organization.. That is why you have ugly looking stores with broken restrooms, building signing that is either half attached or not lit up, little to no recovery or zoning, little to no investment in wages, cheap basic products, etc. Variety Wholesalers will go into an area where the income level for a family is $25, 000 per year or less. Put out cheap basic goods and they make a lot of money with this. Very little actually goes back into the stores or as an investment in attracting better qualified employees. If you really do stop shopping there, they will close down.
I would like to start saying shopping at Maxwell is going into a puzzle, different pieces are everywhere. I've never had a problem connecting the pieces, in this particular store everything just doesn't fit. I believe that this store has lazy workers, also I believe the manager do not have that affection too make it better. Above that I believe that the company but the store location in bad area. As you drive into the parking lot, what is coming up to you, padding hands . Sometimes it's very hard and uncomfortably getting out of the car. I believe this store needs new management.