KFC reviews and complaints 2
View all 3461 complaintsKFC - Poor customer service. Associates are not wearing gloves.
When I went inside to pick up my order, I noticed one of the associates wasn't wearing gloves. As he was making the customer's food who were in front of me, I saw him touching all over their box with his fingers touching the inside. When he started making my food, I kindly asked if he a had gloves. The associate responded that just because you wear gloves, it doesn't mean that your hands are clean. In disbelief, I advised the associate that one of his peers was wearing gloves, and it would make me a little more comfortable as a customer if he put on gloves. The associate lightly tossed his tongs onto the bare aluminum table, and proceeded to wash his hands. Due to his demeanor, I asked the associate if I offended him and issued an apology. The associate then stated that I did not offend him because what I was saying was going in one ear and out of the other. I told the associate that he didn't have to worry about completing the order and contacted Doordash to issue a refund.
Desired outcome: I would like an apology from the associate.
KFC - chicken
Today I bought the $5.00 fill up box with the drumstick and thigh. When I bit into the thigh
and looked at the chicken I was sick. All I had was one small bite and couldn't eat the rest
of the piece. I am sending a picture of what it looked like until the small bite, disgusting.
Big waste of my money. I am a senior on a tight budget and to have to throw out a meal
because it was disgusting, really upset me. Hope this doesn't happen to other people.
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