Crunch Fitness reviews and complaints 1
View all 419 complaintsCrunch Fitness - Gym personal trainer scams
Get word out to your members to protect them against unethical actions by Crunch Fitness in Hiram, GA. All negative post are being removed from their pages leaving a higher ranking that’s incorrect.
This is a must read! #crunchfitness #crunchfitnesshiram
This is something that must be discussed. When an individual decides to get in shape and that person starts looking for a gym to join, you need to make sure that you don’t get caught up in clever schemes that take your money for unfulfilled promises.
This gym becoming known for cleaver coaching schemes. This is the perfect "clever schemes" fitness center.
The Crunch Fitness completes their contracts on a computer, which is read by one of their coaching staff. Not management. You are looking at the back of the computer and expected to sign an electronically signature pad for the computer contract. This is similar to how you sign a credit card receipt.
The staff will read the contract in a way that leaves out very important legal paragraphs on when, how, and other timeframes to cancel that contract to benefit the client (you, the consumer). It’s intended to hook you into a coaching commitment or gym membership.
They will tell you that you will get an email copy of the contract, but know that email copy is AFTER you have already signed the contract.
You will have to stand your ground to get your contract cancelled and you will have to take an entire morning out of your busy schedule to get this done. It is not an easy task, especially if you sign a contract, especially for a coaching contract.
I tried to cancel my personal training contract on July 16, 2023 with Haley Cole within three days after it was first signed and emailed because there was a discrepancy on the contract and what I was originally told. What I was told was not even on the paperwork. The request for cancellation was rejected, my questions regarding what was on the contract and what was actually told to me was never answered. TK, the manager was personally handed to him the cancellation notice; nor did he act on it.
I finally walked in to cancel my contract on September 27,2023.
I requested and signed the cancellation form, September 27,2023. My credit card is being charged for services not used. Since then there have been two attempts to charge my credit card for services not rendered.
Finally, a complaint was filed with the BBB. The case was closed because of failure of Crunch Fitness to respond.
A question that needs to be asked, What are all negative comments/reviews not seen on any sites?
Desired outcome: To cancel any membership I have and refund prorated yearly membership money. I would like this effective November 1, 2023; and $208.00 charges when I was out of country and the week I was sick after returning.
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