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CB Fast Food Chains KFC 3029 Chicago Rd, Chicago Heights, IL, 60411, US
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KFC
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KFC

3029 Chicago Rd, Chicago Heights, IL, 60411, US
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2 complaints
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Working hours
Mon
10:30 am - 10:30 pm
Tue
10:30 am - 10:30 pm
Wed
10:30 am - 10:30 pm
Thu
10:30 am - 10:30 pm
Fri
10:30 am - 11:00 pm
Sat
10:30 am - 11:00 pm
Sun
10:30 am - 10:30 pm
ComplaintsBoard
M
11:57 am EDT

KFC - Service

I was at the kfc in south chicago heights illinois on saturday with a voucher and order, then the supervisor gab the voucher rudely from the cashier, was gone for several minutes and came back stated I was not able to use the voucher till the manager came in about 4pm and this was about 2pm and to please come back, I ask for her name and store # which she stated did not have one, ask for manager name and she wrote it down, it was diane, that per was very rude and per the faces of the other employee new that this was not right, my voucher was not accepted and was refused service also stated not manager on duty, this is not acceptable very back customer service

Desired outcome: i would like and apology.

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C
1:26 pm EDT

KFC - multiple complaints

1. Ordered 4 fill ups, got home and there is only 3 in bag. Company sent me a $5 certificate to make up for this which doesn't come close to making up for the inconvenience and didn't even cover the tax, they made it sound like they were doing me a favor to give me $5 for something I paid for and got home without dinner for everyone.
2. Ordered 4 chicken littles along with a couple fill ups, got home, only 2 chicken littles in bag. Couldn't find the receipt so there was nothing they would do. Really!
3. Ordered meal with wedges, got back to work, no wedges!
4. Ordered 4 fill up meals, no cookies in the bag!
5. Ordered 3 different fill ups and asked for lemonade cause I don't drink soda pop,.30 extra charge for lemonade!
Unfortunately i've been stupid enough to keep going back! My bad!

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