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CB Grocery Stores and Market Jewel-Osco 3570 N Elston Ave, Chicago, IL, 60618, US
Jewel-Osco company logo
Jewel-Osco
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Jewel-Osco company logo

Jewel-Osco

3570 N Elston Ave, Chicago, IL, 60618, US
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1 complaint
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Working hours
Mon
6:00 am - -11:00 pm
Tue
6:00 am - -11:00 pm
Wed
6:00 am - -11:00 pm
Thu
6:00 am - -11:00 pm
Fri
6:00 am - -11:00 pm
Sat
6:00 am - -11:00 pm
Sun
6:00 am - -11:00 pm
ComplaintsBoard
D
8:35 pm EST

Jewel-Osco - sarcastic/condescending service

I was at this particular establishment and I bought a Jim Bean brand drink on sale for $14.99 +tax. It tasted off from one sip and I decided to return the item which was within an hour time frame. So Judy originally sold it to me and she so happened to be the Service Rep who handled my return. She was very condescending and dismissive in regards to the return; she scoffed when I said I wanted to return the item which I felt was unnecessary and definitely opposite of good customer service. I've had an interaction with Judy before at this location when I asked for some assistance and she didn't provide me any help nor assisted me in at least finding someone who could help me. After this incident I felt the need to address the lack of good customer service from this rep.

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