Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Auto Parts and Repair Stores Valvoline Instant Oil Change [VIOC] 1491 Vandalia St, Collinsville, IL, 62234, US
Valvoline Instant Oil Change [VIOC] company logo
Valvoline Instant Oil Change [VIOC]
reviews & complaints
Valvoline Instant Oil Change [VIOC] company logo

Valvoline Instant Oil Change [VIOC]

1491 Vandalia St, Collinsville, IL, 62234, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.vioc.com
www.valvoline.com
Phone number
+1 (618) 346-4858
Category
Auto Parts and Repair Stores
Working hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
8:00 am - 6:00 pm
Sun
8:00 am - 5:00 pm

Valvoline Instant Oil Change [VIOC] reviews and complaints 1

View all 114 complaints
ComplaintsBoard
B
2:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Valvoline Instant Oil Change [VIOC] - Oil change errors caused my car engine to seize

My car had no problems prior to Valvoline changing my oil. Within 30 miles of leaving their shop my engine seized up. The report that was printed from the car states that it was starved of oil. I verbally explained this to the manager and area manager of Valvoline. The area manager asked me to send him the report for review and said he would call the repair shop. Valvoline declined my claim the same day which was prior to speaking with the repair shop and prior to reading the written report. They will not review any documents to show cause.

I am now without a vehicle and it will cost me over $10,000 for a new engine and installation.

Desired outcome: I would like for Valvoline to replace my engine

Read full review of Valvoline Instant Oil Change [VIOC]
Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.