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CB Fast Food Chains KFC 581 Bob Blair Road, Minooka, IL, 60447, US
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KFC
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KFC

581 Bob Blair Road, Minooka, IL, 60447, US
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7:28 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

KFC - poor service / ignorant manager

Tonight stopped in to KFC for a quick meal @6:25 P.M. CST. Tried ordering honey barbecue wings, said they were out, so ordered the new grillers which the manager John said he could toss in the sauce, we agreed and completed our order. Low and behold, get home, and yet once again the order is not right. The chicken was tossed in hot sauce, I was absolutely unable to eat it. I called the store and asked to speak to the manager, John (who answered) said he was the manager, I explained the problem, and he proceeded to argue with me telling me I wasnt the one who even ordered the food. I said I was sitting in the car right next to my husband, he claimed my husband asked for Hot wings, which he didn't. I askede for a name or number for someone that was above him so I could complain, and he told me that there was no one above him. I asked for corporates number and he said they don't give it out. I asked for his last name so I could file a proper complaint with corporate and he said "No way" and hung up on me. I will scream from the roof tops if I have to... KFC in Minooka Illinois practices very poor business ethics, & have no idea how to treat customers that provide those weekly paychecks for them. I will not EVER go back to this place, and I personally can't wait till the day they board it up!

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educateyourselfNOW
Lansing, US
Jan 24, 2010 5:17 pm EST

I agree with you on several things. Please give me your full name in case I want to complain to your family friends or boss. OH! You don't know me so you won't give me your full name. WHY! I WANT IT!
See how stupid it sounds when someone that you do not know is angry about something you can not change ...and they want your full name.
Get a life. He hurt your feelings and you are an adult. Get over it. I personally think that you are better than this...

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RubyKY
Lexington, US
Jan 13, 2010 8:46 pm EST

You are absolute right, the bad same experiencia I have had several times, NO MORE KFC...

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