Menu
For Business Write a review File a complaint
CB Motorcycles and Scooters SaferWholeSale.com 1333 S Schoolhouse Rd, New Lenox, IL, 60451, US
SaferWholeSale.com company logo
SaferWholeSale.com
reviews & complaints
SaferWholeSale.com company logo

SaferWholeSale.com

1333 S Schoolhouse Rd, New Lenox, IL, 60451, US
Learn how the rating is calculated
3 complaints
File a complaint Write a review
Working hours
Mon
10:00 am - 4:00 pm
Tue
10:00 am - 4:00 pm
Wed
10:00 am - 4:00 pm
Thu
10:00 am - 4:00 pm
Fri
10:00 am - 4:00 pm
Sat
10:00 am - 4:00 pm
Sun
10:00 am - 4:00 pm
ComplaintsBoard
E
3:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

SaferWholeSale.com - Sidecar

Was ordered on 8/13/21 was told 4-6 weeks arrived in December & it was the wrong color & has inferior brackets and parts. Price was $2725.20. We have a dispute with credit card company as of now. I am in appeal. Tried calling company several times was hung up on twice, getting nowhere. To return they said pay $600 shipping? To make this sidecar safe to drive it will cost an additional 2-3K because if inferior parts. They sent the wrong color as well when calling she laughed at that. This sidecar is absolute junk. The website says watch installation videos when u click there is nothing there, says minor installation which is not true, I have owned 2 sidecars prior to buying this one so I know what is involved and this needs a welding fabricator which I am not one Safer wholesale is totally not cooperating Very rude and unhelpful. I have seen now many bad reviews on company which is not good for me. It is stored exactly where shipper dropped it off. It is a useless pile of junk. If u give me mailing address I can send hard copies of other info I have found to be damaging to their company. I searched forums & found many complaints... Thank u Ed Morris [protected]@gmail.com

Desired outcome: refund

Read full review of SaferWholeSale.com
View 0 more photos
Hide full review
ComplaintsBoard
B
4:25 pm EDT

SaferWholeSale.com - Customer service

Below is a conversation I had with one of the sale's reps on their chat function:

02:52 PMBrian Herring
I ordered the Boomcat Motorcycle from your company. Haven't received it, but I am being billed for it. So, I'd like to know where it is.
02:52 PMAL - Sales Department
Hello, how may I help you? I can give you a call to go over a few things. Which Phone Number can I reach you at?
02:53 PMBrian Herring
[protected]
02:53 PMAL - Sales Department
Do you have a sales receipt?
02:53 PMAL - Sales Department
number
02:53 PMBrian Herring
I have a Loan number
02:54 PMBrian Herring
[protected]
02:55 PMAL - Sales Department
are you located in Illinois?
02:55 PMBrian Herring
And I have received terrible customer service issues trying to resolve this as well. Yes, I am.
02:55 PMAL - Sales Department
What is your billing address? just trying to verify some information in regards to your reciept.
02:55 PMBrian Herring
14786 Circus St. Herrin, IL 62948
02:56 PMAL - Sales Department
okay, so it shows me that the order was cancelled, it does not tell me why, but it looks like the item that you purchased is and was actually out of stock when you purchased it.
02:57 PMAL - Sales Department
if you have any questions in regards to this you will need to give us a call at [protected] Monday through Friday, 10am to 4pm and ask to speak to customer service.
02:57 PMBrian Herring
Yeah, I've been told two different things. I was also told I'd be refunded what I was charged for the title to my card, but that never happened. Now I have a due loan payment notification.
02:58 PMBrian Herring
I will be going directly to the BBB next if I can't get this resolved this time.
02:58 PMAL - Sales Department
You're more than welcome to do that. but I can assure you that it will be resolved if you call and speak to customer service
02:58 PMBrian Herring
All that I need now is a refund.
02:59 PMBrian Herring
They didn't refund me. They only told me they would
02:59 PMBrian Herring
I've called them.
03:00 PMBrian Herring
OK. I guess that's your recommendation then.
03:01 PMAL - Sales Department
I am in the sales department, that would be the only reccommendation I could make is to discuss it with our customer service department
03:01 PMBrian Herring
Well, thank you Al. I guess since that didn't work I'll move on to the next step. Have a good day.

Someone named Craig from their customer service had already offered me a refund, but never did any such thing.

Read full review of SaferWholeSale.com
Hide full review
ComplaintsBoard
C
12:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

SaferWholeSale.com - refrigerator

I ordered (a new but with some fright damage )Samsung refrigerator received an LG. Icemaker not work, leaking "away" from water hookup. Major exterior damage, was purchased with knowledge of SOME Scratches or a dent, NOT MAJOR as I received.No manufacturer manual . Even came with dryed food inside!
Management (one who calls himself Mr.Baker) RUDE, DISRESPECTFUL, stopped shot of calling me a liar. No "Solution" to my complaints. Referring me back to their website for solutions ?

Read full review of SaferWholeSale.com
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.