CVS reviews and complaints 1
View all 3333 complaintsCVS - Prescriptions not filled, rude and poor customer service
I received a text 12/06/21 that my auto-filled script was being filled in a few days. I would be notified when it became available. I was due to start the regimen of medications 12/12/21. I began calling the pharmacy 12/10 as to status. No one answers the phone at the pharmacy after repeated calls. I left a message I was on my way to pick up the script. 12/13 I drove 20 minutes to town to pick up the delayed script. The pharmacist told me it is not ready. I shared I was due to start the regimen 12/11, the script is now overdue and I rely on this course of medication timely. Pharmacist was discourteous, said they were, "playing catch up and I would have to drive back to town in an hour or so and try again." No apology was offered. This is not a script that needs counted or measured. It's prefilled sleeves one simply pulls from the shelf and places in a zip lock to scan. The public relies on their scripts filled timely to live life unaffected on a daily basis. I am now behind on my regimen. No effort or apology offered.
Desired outcome: Apology and timely, polite customer service
Latest CVS Reviews
CVS Pharmacy - wrong prescription filled Customer Complaint - CVS Store # 9819 on Depot St. in Vacaville, CA 95688 Phone system for trying to contact a particular pharmacies Worst store ever!! co pay on prescriptionGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!