Citi Trends

First of all I want to say I'm a very loyal Citi Trends shopper I've spent thousands of dollars at your stores all along the coast yesterday I went to the Thibodaux location with a cosmetic bag I had bought at a different store the day before it was the five dollar item and I noticed when I got home it has something like glue on the bottom I tried to clean it but it did not come off when I returned it to the Thibodeau store Jamacia who was the acting manager would not take it back because she said I had damaged it by trying to clean it she called the manager twice I kept the bag and left the store I remembered I had a layaway there they waited for on five people before they ever went to get my layaway when I asked if they were going to get it out Janisha said I was not the only person in the store I worked 30 years in the retail industry and I've never had it rude and ugly experience like this I also feel like I was discriminated against Jamacia and Ramona who is the store manager I've also witnessed sitting behind the counter one night and complaining about how much they hated the job I don't know what can be done about this but I can tell you I returned a $50 layaway yesterday because your store would not take a five dollar item that that had glue on it I also witnessed a person behind me in line whom they waited on and they would not return her items either she bought exercise or activewear clothing I also witnessed on a different occasion that they would not take pajamas back these items are not written on your receipts. If These people are so miserable at their job they should not be working there something should be done I'm in that store almost every day and it is the first time I've been treated ugly and disrespected and discriminated against it should be taken note of what happened yesterday and these employees should be reprimanded