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CB Grocery Stores and Market Safeway 20211 Goshen Rd, Gaithersburg, MD, 20879, US
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Safeway
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Safeway

20211 Goshen Rd, Gaithersburg, MD, 20879, US
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1 complaint
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Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
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12:25 am EDT
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Safeway - Pharmacy

I have a medication that is automatically filled at Safeway. I got texts that my prescription was ready. “ Safeway Rx: RX READY-

RUSS, Rx ****** 20 MG TAB NORT is filled and ready for pick-up at SAFEWAY #35-1620, 20211 GOSHEN RD, [protected]”

Drove to store to be told by pharmacist that medicine not ready and no refills remain. Pharmacist said it was ‘an IT PROBLEM AND WE HAVE NO CONTROL.’

Desired outcome: Apology, letter from corporate that problem will not recur and reimbursement for 12 miles.

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