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CB Retail Stores Walgreens 11745 Rousby Hall Rd, Lusby, MD, 20657, US
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Walgreens
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Walgreens

11745 Rousby Hall Rd, Lusby, MD, 20657, US
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Walgreens - Prescriptions

I am an Afro-American... Walgreens sold me without authorization post-surgery generic drugs not ordered by my doctor!... Effecting my post-surgery recovery! Does Walgreens truly believe Black folk deserve the lesser pain Med even after a major surgery?!?!?!?! What is wrong with your pharmacy in Lusby Md!? Racist?

By the way... I called the pharmacy 5 times that day 10/22/2020 and was hung up on... and also after giving name & dob and was told by the pharmacy that I did not have a prescription that was sent electronically by Dr Polun...

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Reneeeileen93
US
Sep 14, 2021 2:16 pm EDT

Pharmacy is horrible and has rude customer service. They discriminate against their patients with biased opinions. Every month I have to deal with the pharmacist being rude to me and treating me like I'm scum or something. Today is September 14 2021. The last time my prescription was filled with August 17th 2021. I get a 28-day supply. I called on the 13th of September I was told it was too early I had to call tomorrow which would be the 14th. So I called today which is the 14th and I'm told they will not fill my prescription today it is too early they will only fill it tomorrow. When I try to explain that I have a 28 days Supply and that I'm out of my medication they tell me to stop yelling at them and they will not refill it until tomorrow. I will not be going here. Walgreens in Lusby has lost my business. I called corporate and filed a complaint. Then the pharmacist called me back to tell me they will not fill my prescriptions for me anymore.That they will call my doctor to tell them that they will be sending it to another pharmacy today to be filled. This occurred September 14th 2021. Between the hours of 1:20 p.m. and 1: 40 pm. June 14th 2021 Called to have my prescription refilled and I was told it was too early again. When I try to explain that I am out of my medication they hung up on me. Tried to call back several times and they kept picking up the phone and when they would hear my voice they would hang up again.

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