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CB Food and Beverages Cold Stone Creamery 821 Ellsworth Drive, Silver Spring, MD, 20910, US
Cold Stone Creamery company logo
Cold Stone Creamery
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Cold Stone Creamery company logo

Cold Stone Creamery

821 Ellsworth Drive, Silver Spring, MD, 20910, US
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1 complaint
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Working hours
Mon
12:00 pm - 10:00 pm
Tue
12:00 pm - 10:00 pm
Wed
12:00 pm - 10:00 pm
Thu
12:00 pm - 10:00 pm
Fri
12:00 pm - 11:00 pm
Sat
12:00 pm - 11:00 pm
Sun
12:00 pm - 10:00 pm
ComplaintsBoard
S
10:31 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cold Stone Creamery - Service

This is one of the worst stores I have been to, the owner needs not to own this store. I know she is the one who is supposed to order the supplies for the store, so why every time I go in there they never have anything that I need. There are always new employee's in the store so the lines are very slow. Though the people working are very nice they have terrible service. Always low on ice cream, spoons, napkins, waffle cones and bowls, brownies, ice and money. There was roaches in the stores and keeping everything clean seems a issue with low staff. They need to be closed down!

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Mat 12345
US
Sep 27, 2015 7:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Cold Stone Creamery - 20587 Old Cutler Rd, Miami, FL 33189 Don;t bother going here. The customer service is awful. I asked for vanilla with oreos, I can barely find the oreos in there so I go and ask the boy/man who prepared it and he says rudely, yeah I put one in there!" Are you serious, one oreo? I paid almost $4 for this crappy icecream to get one oreo? Unbelievable, terrible customer service. Don;t bother coming here. Better off buying your own icrecream at publix and your own oreos for almost that price and just mix it at home. PLEASE. Not worth it.

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