Menu
For Business Write a review File a complaint
CB Fast Food Chains Steak 'n Shake 2655 Airport Rd, Jackson, MI, 49202, US
Steak 'n Shake company logo
Steak 'n Shake
reviews & complaints
Steak 'n Shake company logo

Steak 'n Shake

2655 Airport Rd, Jackson, MI, 49202, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 12:00 am
Tue
10:00 am - 12:00 am
Wed
10:00 am - 12:00 am
Thu
10:00 am - 12:00 am
Fri
10:00 am - 12:00 am
Sat
10:00 am - 12:00 am
Sun
10:00 am - 12:00 am
ComplaintsBoard
W
9:37 pm EST

Steak 'n Shake - Caustic iced tea

I ordered a large unsweetened iced tea. They said they could only give me a medium because that's all they left.
When I got home, took a drink, I instantly knew something was very wrong. I could taste bleach along with the tea. It made my throat sore and also upset my stomach.
It is terrible.
The restaurant is on airport road in Jackson, MI.
I tried calling both customer service numbers but all were unavailable.
My phone number is +[protected].
My name is Stephen R. Murphy

Desired outcome: Negotiable

Read full review of Steak 'n Shake
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.