Straight Talk Wireless reviews and complaints 1
View all 718 complaintsStraight Talk Wireless - didnt transfer old #to new phone
Me & my husband, Jon&Cheryl Ellis, have purchased 4 cell phones for our metal roofing business We had the cell phone 1 week&4 days my husband was up on roof and his phone fell out of his pouch & hit the slab.The phone still worked but the screen was damaged&you could not see any numbers or till who was calling, we returned the phone back to Walmart & got a new one with no problems.I Got home& called Straight talk to activate the new phone.I told customer service lady it was very important that the telephone number stay the same because we just had a 1000 business cards made & that number was the first & main number for point of contact I was on the telephone for over 2 hrs. I asked her 4 different times if the number was the same she assured me it was the same number.Well after i hung up 2 hrs. later i dial my phone and the number was not the same so now I'm out 100.00 on business cards that I cant use & I had to have new cards made that was anther 100.00 & I called back twice to talk to someone to straighten out my problem & I Ask for them to at least give me 1 free month of service and I was told that it was the girls fault that and they would talk to supervisor and i was put on hold & no took care of me I finally hung up after 45 minutes of bad elevator music I want some kind of reimbursement for the money I'm out.
Latest Straight Talk Wireless Reviews
Unauthorized $143.41 charge after changing plans My wireless unlimited data isn't so unlimited unlike it rarely works 912)656-9522 Hot spot issues every week Payment not refunded Customer service is abominable!Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
This has happen twice to me.
Goto change the phone number on your straight talk phone.
1)They deactivate you old number and your phone.
2)Then tell you it takes 24hours, when the 24s hours is up. Your phone will still not work.
3)You call them back, go through all the BS again trying to talk to a real person (from india).
4)They will tell you 24hours again !
5)Then say the phone is defective, Have you mail them the old phone, so they can send you a new one.
6)2 weeks later you'll have a refurbished phone.
7) you have to go buy time again