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CB Window and Door Installation Champion Windows 9100 Perimeter Woods Dr, Charlotte, NC, 28216, US
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Champion Windows
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Champion Windows

9100 Perimeter Woods Dr, Charlotte, NC, 28216, US
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Champion Windows - Champion sunroom

We purchased a Champion Sunroom, which we are enjoying with one major exception, the inadequate gutter that was installed. The house has 5 inch gutters installed all around the house, they installed a 20’ 3 inch gutter. The second story down spout was placed to direct the rain onto the sunroom. Later I noticed that when it rained hard that the water was running over the gutter. I contacted the Champion Customer Service, they came out and installed a narrow metal strip on the outside end of the gutter. This was inadequate as the rain is still overflowing with rain overflowing the gutter and down the side of the sunroom, near one of the 6” x 6” sunroom supports. I called the Customer Service and they replied that I would have to pay a $199 service call. Latter I received another message that would cost me an additional $799 for the installation of a 20’ 5” gutter. Not happy at all.

Desired outcome: Replace the 3 inch 20 foot gutter with a 5 foot gutter.

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