Food Lion

I ordered online pick up. I am missing my body wash and dish soap, which I was charged for on my receipt. The label on the grocery bags say there were 7 bags total and we only received 6. I called the store location several times over the course of 3 hours to speak to the manager but no one ever answered from any department.

Order ID: # [protected]

Store location: 10105 US-70 BUS W Clayton NC 27520

I placed an order for catering on Wednesday October 26 for a large meat and cheese platter to be ready at 10am on Friday October 28 for a work event. When my associate arrived d to pick up the platter she was told they did not have an order for her I spoke with the deli manager and she told me it wasn’t there I put lord up the email to send pictures of the confirmation to my associate which she showed to the deli manager. I then spoke with her again as she told me it was not her fault her store manager should have brought her the info and I would need to contact him. It is 10:44am at this point and I had no platter or resolutions. I contacted the store manager who apologized and made a platter and comped it for us for the mistake. When it finally gets to my store it is the wrong platter a small one which won’t feed nearly enough of the people for our event. I call the store manager back who was going to look into it and return my call and I still have heard nothing back? It was an extremely disappointing experience, and ruined the event planned having us to go purchase pizzas quickly to have enough food to feed everyone. Not sure how this got so messed up but it did. Awful customer service and really poor service. I would warn anyone who wants catering. It can really ruin a whole event. That takes a lot of hard work and planning. Dry dissatisfied customer.

I purchased an AT&T calling card on Feb.4, 2020. I tried to activate the card only to find out it does not work. So, i went back into the store to speak with a store associate. She stated that the there is a no refund on those calling cards, something I was already aware of. I told her I have been buying those calling cards for more than a year, and this was the first time I ever had any problems. I asked to speak with the manager. The Assistance manager Reid Parker was the manager there that day. He told me the same thing, no refund. He just walked off, and went back to what he was doing. I approached him and asked how can the store be selling those cards when the cards are not activating properly! I told him maybe he need to pull those cards. I did not want to see anyone else lose there money. So, he went and pulled the cards off the shelf. I took a picture of him pulling the cards and asked him his name. Reason being i wanted to have proof I brought the card out of that store. Reid Parker told me if I don't leave the store he was going to call the police on me. For those people that know me knows I don't respect people. He did not even try to assist me. he made me feel that I did not matter. Not the first time I had an issue in that store. I love food loin but i have bad experiences in that store. I will never shop in that store again. The manager was very disrespectful. Spend my money where I am appreciated! I called customer Service 2 weeks ago and they didn't even call me back!