Home Depot reviews and complaints 1
View all 2388 complaintsHome Depot - Customer service
I found an item with a sale sign above and purchased it. The cashier rang it up and it was the incorrect price which I pointed out. The cashier said, "you have to return it." first annoyance of the lack of follow up with the price. When I got to the returns desk, they said they had to send someone to look for the sale. I followed them and showed them then the salesperson said, "I don't work in this department so I have to call another person over." it was very frustrating to be tossed from person to person with no proper help. The last person came and said that maybe it was incorrect which was incredibly frustrating considering the placement of the items with the sign and how it wasn't very clear since it was with similar material and didn't seem out of place. I felt like the customer service was very poor and it ruined my experience.
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