Walgreens

On October 26,2023, my physician sent an electronically a prescription for Oxycodone 5mg #30, to Walgreens 1148 Asheville Hwy, Hendersonville, NC. for post-operative pain. The prescription was received at 5PM. I never received a notification that it had been filled. I went to pick it up and the pharmacy was closed due to NO pharmacist, due to them being pulled to another store "that is more busy"! I asked the store manager if she could get my prescription for that area and she said no and that it could not be transferred to another store due to it being a narcotic. I then called my physician to sent it over to the store that was open, which he did, However, I would have to pay cash since the insurance company had already been billed by the Asheville Hwy store. As a post op patient, I have NOT had any pain medication for 48hrs and am not guarantied that a pharmacist will be there on October 28, 2023!

This is TOTALLY unacceptable, and terrible customer service on so many levels. Your company has been paid and the consumer doesn't have the item! As of Saturday 10,28,2023 there still is NO pharmacist.

The Good RX Coupon said the price would be $18.27-$21.27 at Walgreens. Mine Walgreens would not honor the price and said the minimum price would be $29.63. They would not honor the GoodRx price. I need the medicine and paid the $29.63.