T.J. Maxx reviews and complaints 1
View all 511 complaintsT.J. Maxx - Service
Friday, June 18, 2021 around 10:30 am I was shopping at the T.J. Maxx store in Morehead City, N.C. and was attempting to ask an employee at the front area of the store a question. And a manager interrupted our conversation and in a loud snarling voice told me to get to the back of the line and used her finger to point to the back of the line. The employee I was speaking with and myself ignored her as she gave me a polite answer to my question. I was embarrassed to death in front of other shoppers and the employees that were near us at the registers. I only wanted to make an exchange and didn't know if I was to carry the bag with the exchange items around the store as I shopped because I didn't know store policy. I just returned the items and left feeling and still feeling humiliated and angry. I don't know the manager's name, but she is white, had short red hair and was short. I did speak with an employee that relayed to me that that manager treated the employees like she did me, and she apologized for her boss. It was bad.
Desired outcome: This person needs training in people skills.
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