IHOP reviews and complaints 1
View all 906 complaintsIHOP - horrible experiance
My name is patrick miller and my wife keri and I have given this IHOP several chances. The first time we ate there it was awful. We had been seated and are drinks wern't given to us until 20mins of being seated, the resturant was not busy at all there was only 3 tables total. The second experience the same basically happend but worse we're also were sat and forgot about for about 15-20mins. The third experience was horrible we were seated okay but we ordered the hashbr0wns and bacon and they were completely disgusting they tasted like they were sitting on the grill all nite, rubbery and unedible. We asked for more the waitress brought us the exact same type of unedible hashbrowns and bacon. We asked to speak to the manager and she brought us three more plates of the SAME exact food. We were very displeased for the 3rd time. Thats why we travil 30mins to the IHOP in the cloverleaf plaza in concord. They do not displease us, its awsome service everytime and everytime we go there we request beth's service or Roxane's service they do a fantastic job!They all do! The only reason we have gone to the IHOP in salisbury is because it's closer, but we WILL NOT go there again unless they change ALOT! You can contact me if willing at [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
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