Rue21 reviews and complaints 1
View all 61 complaintsRue21 - Store manager
I currently work at Rue21, My store manager is very rude and doesn’t do anything. She expects her employees to do everything but she expects it to be done her way. If it isn’t done her way, she will tell you that it’s not right and will make you re-do it. She uses her power to override managers on duty whenever she isn’t clocked in and cannot keep employees because of her attitude. I worked a 4 1/2 hour shift, the manager on duty had told me to stay at the cash wrap to be available for the customers who were shopping. I had sat on a little bench that was right behind the cash register for quite literally a minute because my feet were in excruciating pain from walking around the store for 3 1/2 hours. The store manager walked in after her shift, motioned me to get up, came behind the counter to check something on the register, got on my case about sitting down, said she was sitting in her car watching me, and then accused me of not doing anything. I explained to her that I had just sat down and that I had already helped the customers that were in the store. I proceeded to leave the cash wrap although I knew that once I did, that the customers would probably come to the register. Sure enough, right after I left from behind the cash wrap, a huge line formed and the store manager called me back over. Had she not have been there, those customers would’ve been waiting until I got back from picking up the store. Everytime I have worked with her, all she has done is stand behind the cash wrap and do paperwork. I have never seen her folding clothes or making sure the store is clean. She doesn’t make Rue an enjoyable place to work, I dread going to work if I know she’s the manager on duty for that day.
Desired outcome: I would like her behavior to change and for her to actually work instead of micromanaging everyone
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