Tires Plus Total Car Care reviews and complaints 1
View all 155 complaintsTires Plus Total Car Care - misleading report of an oil leak
Tires Plus on Ft. CROOK Road should be your first clue that this place is not honest. My son, went in about three weeks ago for a bargain oil change. They came back and said, we suspect an oil leak. We can test it for $40. After letting the dye run a couple days, my son went back. They couldn't find a big dye mark on the outside of the engine. They said, the oil must be leaking inside the engine. They then presented an estimate for head gasket, oil pan gasket, two engine rods, and some other seals and gaskets for $2, 300. Now, this is for a 2002 Toyota with 175k on it. It runs great with no oil spots on the garage floor. I am thinking, wow! This sounds fishy. We found a mom and pop garage down the street. They checked out the Toyota. They said, they couldn't find any oil leaks, but the oil on top of the engine was really dirty. They recommended an engine wash to really see if anything was wrong. They felt nothing was wrong, but the engine needed washing either way. If the head gasket was bad, it would only cost $150 plus some labor. Bottom line: Tires Plus not only lied about the oil leak. They may not have even changed the oil in the first place, if the next garage found dirty oil in the engine. Run, hide from these con artists. A disgusted dad who almost got stuck with the bill.
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