Fantasea Resorts reviews and complaints 1
View all 12 complaintsFantasea Resorts - customer service
Called the resort itself. Spoke to a Selese/Celese. Very rude. Tone and attitude was all wrong right from the beginning . I called to ask a question on June 16, 2019 at 11:47pm in reference to a reservation to check-in on June 17, 2019. Yes my question was answered but after speaking with this representative she took me from enthusiasm to an anxiety state. This was an absolute horrific experience not to mention that I am and have been a timeshare owner with you all for now well over 10 years and plus. I took in consideration that she may have been having an off night and to take some of the tension out of her voice I mentioned to her that I was a T.S. Owner in which it didn't seem to make a bit of difference to her as she continued on further with the same disturbing attitude. All this madness took place within 4 minutes of my time for I could not properly close our call with a proper and friendly closure. I had to simply disconnect the call by hanging up. During the conversation I had the call on speaker and my 19 year old son came in my room and asked with a shocking look on his face who was I talking to and stated that was the rudest woman I have ever heard! Where I followed his statement by stating. Rude! Unprofessional! And not to mention Nasty!
Latest Fantasea Resorts Reviews
Timeshare Very rude customer service rep timeshare ownership Unable to contact “customer care” marketing scamGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!