UPS reviews and complaints 1
View all 2059 complaintsUPS - Driver dropped package at some unknown location
All UPS tracking information says package is at UPS Access Point: CVS store #2990, at 6391 W. Lake Mead Blvd Las Vegas, NV 89108 and was delivered to this location on 5/1/2020 at 7:57 PM. We went to the store and they say they do not have it. WE called UPS customer Service this morning and they opened a Case# 1-[protected] and said we would hear from an agent by 1:00 PDT, by 3:00 PDT and had not heard from anyone. We called Customer Service regarding the case and after 30 minutes of checking the woman said she believed the driver did not deliver the package to the Access Point (CVS) but instead he may have delivered it to an office at 2410 N Decatur Blvd. We checked with everyone that is open in the complex and nobody has the package. We called back and a very unhelpful customer service agent gave us a new case # 1-[protected] and wanted to turn us over to Claims since that was easier than finding our package. NJow what?
Latest UPS Reviews
Recurring unfulfilled shipping Poor service delivery. Store #3513 lack of customer service and the website and 1-800-742 5877 not helpful looping back and error. Never use UPS for anything Package deliveryGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!