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Regarding 1z31f2v04233276146
I have reached out to the store #3513, I went there to seek help as I paid and shipped my item from this location #3513. I asked for help, and they told me they are a franchise and cannot help. I had to call the 1-800-742-5877 the phone bot keeps repeating with "A"2 and I am saying “F”2 and it keeps repeating “A”2.. When I go online….
My issue is if they took my money, they should support the end to end. I just need the addressed changed to receiver as I shipped it... he moved without telling me... so I need the receiver address to be changed.
Changed to new address.
James Nash, President
Heatherland Homes
4250 Keith Bridge Rd / Ste 280,
Cumming, GA, 30041
1z31f2v04233276146
I keep saying “F”2 she keeps repeating “A”2..
Claimed loss: I feel my loss is more than 500.00 from the crap service and stress from the bot and the Website issues.
Desired outcome: Update the address to the receiver Regarding 1z31f2v04233276146Changed to new address.James Nash, PresidentHeatherland Homes4250 Keith Bridge Rd / Ste 280,Cumming, GA, 30041
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Given that you paid and shipped your item from store #3513, it's reasonable to expect comprehensive support from them. The fact that the store claims they can't help because they are a franchise is disappointing. Dealing with an unresponsive phone bot only adds to the frustration.
Your request to change the receiver's address is simple and urgent, especially since the recipient has moved. I hope UPS takes note of this issue and provides the support you need to resolve it promptly. Hang in there, and I hope this gets sorted out soon.